100% Satisfaction Guarantee
We strive to get your order to you as quickly as possible. In-stock products typically ship within 5 business days. For made-to-order products, shipping times can vary, so please refer to the individual product page for specific details. We also offer products shipped directly from the manufacturer, with the expected shipping timeframe listed on the product page.
Currently, we only ship domestically within the United States. We offer free shipping to all customers residing in the contiguous 48 states. However, for orders shipping to Alaska and Hawaii, shipping costs will be calculated at checkout and free shipping does not apply.
Secure Transactions:
White Stone Decor website and all transactions are secured. Transactions are secured through PayPal Checkout.
Return Policy:
White Stone Decor prioritizes your satisfaction. You have 14 days from the delivery date, verified by the tracking number, to return any item. Please return the item in its original packaging. If the item is defective or damaged upon arrival, The Cabin Shack will cover the return shipping cost and send you a replacement or issue a full refund. If you simply don't want the item anymore, you'll be responsible for the return shipping cost. Upon receiving the returned item, The Cabin Shack will issue a full refund for the purchase price. To ensure smooth processing and avoid any issues, they will request a tracking number for your return shipment.
Checkout and Cancellation of Items:
White Stone Decor prioritizes transparency and customer satisfaction. They reserve the right to cancel an order, but in such cases, they will immediately issue a full refund for your purchase. Additionally, they will provide written communication explaining the reason behind the order cancellation. This ensures you're kept informed throughout the process.